Career History

Know Me More
Istiak Ahmed's career journey so far

With expertise in affiliate management, operations, and sales, I will drive business growth, quality control, and strong client relationships.

Throughout my career, I’ve successfully managed high-performing teams and delivered results across multiple sectors, from overseeing pay-per-call campaigns to optimizing operations and sales strategies. My expertise lies in building strong, lasting partnerships, enhancing operational efficiency, and maintaining the highest standards of quality. I am committed to helping businesses achieve sustained growth while delivering exceptional service and performance.

Professional Experiences

Spartan Marketing LLC

April 2024 – October 2024
Publisher/Affiliate Manager

• Managed affiliates in pay-per-call campaigns, monitoring performance and onboarding new partners.

• Developed and executed Facebook ad campaigns to generate inbound calls, implementing pixels for performance tracking. Add Your Heading Text Here

Connecting People

March 2020 – February 2022
Operations Manager

• Recruited, trained, and supervised a team of agents, handling payroll processes and ensuring operational consistency.

• Maintained client satisfaction by regularly updating management and adjusting team performance.

Blues Den Dhaka

November 2015 – December 2017
Studio Manager

• Directed recording and post-production activities, including mixing, mastering, and video editing.

• Managed the company’s WordPress website and developed digital marketing strategies to attract new clients.

Quantum Digital Media, Inc.

October 2023 – March 2024
Publisher/Affiliate Manager & Head of QA

• Oversaw publisher relationships in pay-per-call operations, ensuring quality control and managing three QA agents.

• Enhanced call quality standards by developing QA guidelines and managing QA software systems.

Netlink Infosys

December 2018 – December 2019
Sales Coordinator

• Managed customer calls and supported the sales team, streamlining processes to improve response times and customer satisfaction.

Samsung Bangladesh

December 2014 – February 2015

Sales Executive

• Assisted customers in selecting mobile devices suited to their needs and budgets, providing excellent in-store support.

Mymoneycall

June 2022 – September 2023
Operations Manager

• Supervised client relationships and payroll management for a start-up call center operation.

• Led a team of remote agents, ensuring effective communication and efficient operations.

Orion Enterprise

February 2018 – December 2018
Sales Manager

• Directed B2B sales for stationary products, building and maintaining relationships with corporate clients.

• Established connections with notable companies, generating significant business growth through strategic partnerships.

True success is built on adaptability, persistence, and the courage to evolve. Every role is an opportunity to learn, every challenge a chance to grow. Lead with purpose, embrace change, and let resilience guide you toward excellence.

Istiak Ahmed
Istiak Ahmed's Skills

Building Connections, Leading Teams, and Driving Innovation: Expertise in Sales, Operations, and Technology

Skills Overview

  • Sales and Client
  • Management
  • Project and
  • Operations
  • Management
  • Technical Skills
  • Languages
  • CRM
  • Digital Marketing
  • Affiliate
  • Management

TECHNICA SKILLS

  • Facebook Ads�
  • Audiance Making Using
    Landing Page Pixel
  • Python
  • HTML
  • WordPress
  • Woo-commerce
  • Excel
  • Photoshop
  • Illustrator
  • Canva

CRM SKILLS

  • Ringba (Pay Per Call CRM)
  • Invoca (Pay Per Call CRM)
  • Hubspot (Client And Affiliate Management CRM)
  • Jira (Ticketing CRM)

Pay Per Call Company CRM

  • EDM Network (Company’s Internal CRM)
  • Marketcall (Company’s Internal CRM)
Istiak Ahmed's Work throughout the time

Accomplished Projects

Spartan Marketing LLC

Quantum Digital Media, Inc.

  • Created comprehensive QA guidelines and oversaw the development of a QA software system for enhanced monitoring of pay-per-call campaigns.

Blues Den Dhaka

Orion Enterprise

  • Established B2B partnerships with notable clients, including ADEX Corporation, Al-Arafah Islami Bank Ltd (Motijheel Branch), and Sundarban Courier Service Head Office.

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